Vacancy Announcement - Front Desk Cashier and Billing Assistant

Erama Medical Center is seeking a smart, accurate and teachable Front Desk Cashier and Billing Assistant to support client billing, payment collection, reconciliation and front-desk financial controls.

This is a client-facing finance role. The ideal candidate must be comfortable interacting with clients, receiving payments, issuing receipts, supporting billing, reconciling daily transactions and working with the Accounts Team to strengthen internal controls.

We are looking for someone who is honest, detail-oriented, respectful, organized and willing to grow within a structured healthcare environment.

Key Responsibilities

• Receive and record client payments by cash, MoMo, POS, bank transfer and other approved channels.
• Issue receipts for all payments received.
• Support front-desk billing for consultations, pharmacy, laboratory, procedures, admissions and other services.
• Ensure payment is confirmed before services are provided, except where approved credit arrangements apply.
• Prepare daily cash, MoMo, POS and transfer summaries.
• Participate in daily cash counts and ensure all collections are properly handed over or deposited.
• Reconcile daily payments against bills, receipts, system entries and service records.
• Identify and escalate billing errors, payment discrepancies, reversals, failed transactions, shortages or overages.
• Support the Accounts Team with account reconciliations and transaction tracing.
• Help maintain accurate billing records, customer/payment files and supporting documents.
• Assist with follow-up on unpaid bills, credit clients and outstanding receivables as assigned.
• Support implementation of internal controls at the front desk and payment point.
• Ensure proper filing of receipts, invoices, payment confirmations and daily reports.
• Respond professionally to basic client billing questions and escalate complex issues.
• Maintain confidentiality of client, financial and operational information.
• Perform other accounts, front desk and administrative duties as assigned by Management.

Required Skills and Qualities

• Strong numeracy and attention to detail.
• Good basic accounting or bookkeeping knowledge.
• Ability to reconcile payments and identify discrepancies.
• Integrity and honesty in handling cash and financial records.
• Good customer service and communication skills.
• Ability to work calmly in a busy front-desk environment.
• Willingness to follow procedures and work under supervision.
• Good computer skills and ability to use or learn accounting, billing or hospital management software.
• Good organizational and filing skills.
• A teachable attitude and willingness to grow.

Qualification and Experience

• Minimum qualification: HND, diploma, degree or relevant training in Accounting, Finance, Business Administration or a related field.
• Previous cashier, billing, accounts assistant, hospital front desk, receivables or reconciliation experience will be an advantage.
• Experience in a healthcare facility, pharmacy, hospital or service-based business will be an added advantage.
• Fresh graduates with strong numeracy, integrity and willingness to learn may apply.

Reporting and Supervision

The Front Desk Cashier and Billing Assistant will work closely with the Accounts Team, Front Desk Team and Management.

The role will involve front-facing payment duties, billing support, daily reconciliation and internal control follow-up.

How to Apply

Interested applicants should send their CV to: admin@eramanorgroup.com

Email subject: Application — Front Desk Cashier and Billing Assistant

Applications should be submitted as soon as possible.